Success Stories

Testimonial section

Just want to give a major “Great Agency” shout out to a real go-getter team. I especially want to give Jason a thank you! for being so committed to this line of work and to helping the population we serve in the field. Good job and keep it up!

–Lajone

I can’t say enough about Silver Lining Home Healthcare. The level of service and care they provide is second to none as well as the level of professionalism displayed by their entire staff. I HIGHLY recommend them for your home healthcare needs.

–B

We highly recommend Silver Lining to anyone needing care for their loved ones. They are professional and care passionately about what they do for their community.

–Bruce

Silver Lining Home Healthcare is an amazing company that provides top notch care for my father!!! They went out of their way to ensure the unique needs of my father were met; coordinating the schedule so that my father could establish rapport with a dedicated care provider. The dedicated provider learned my fathers “ways of doing things” and made sure he was happy, meeting him where he is. Knowing that the team has him, gives me peace of mind! Dayle B. completes thorough, quick assessments for Pops and shows caring and compassion! Thank you, thank you, thank you!

–Roderick

[Silver Lining] came to the Hospital to meet my Mom after her fall and to assure her that she would “still be in charge” with their help and dedicated service. Even though the home environment was seriously challenging, [this company] came in and respectfully assessed what needs my mom would have for making doctor appointments, getting her there, setting up Meals on Wheels, taking mom to the store, bank, laundromat, etc… They asked her what she really liked to do and continue to give her support and caring during the first of what may be many months of a MAJOR change in mom’s lifestyle. Perhaps best of all, the Director, Tiffany, has kept in very close contact with our family support system through emails and phone conversations. She has responded to all inquiries promptly and with the assurance that my mom’s needs are her first priority. In addition, I have received personal support from Caring.com which has given me the tools and patience I needed to get through this latest crisis with mom. I appreciate it so much! The entire program has helped me to educate both my mom and family on all the options available to us and although we didn’t go with assisted living choices at this time, if and when the time comes I know exactly where I’ll turn for support and guidance.

–Janet C.

We will be moving Mom to Gilpin Hall tomorrow! Hope this will be where she will get the help she needs. So thankful to [these] caregivers for all the help these past 5 1/2 months– each one was special in her own way and we could not have kept Mom as long as we did without their wonderful care for her and for us as well! 04/28/14.

–Patricia B.

Dear Tiffany, Thank you for your kind words. Please send whatever you have to his address. I would like to thank Ashley, Laura and Christi for their caring and very professional attitude. They bonded with him and that helped tremendously. I also would like to thank you for accommodating all the crazy stuff I threw at you. You do not know what a godsend you all were. Please let me know if there is anything I need to help with. Thanks and my best to you and everyone that cares for folks like my uncle.

–Irene G.

Dear Tiffany, Just wanted to take a minute and tell you how much we appreciated the love and care offered by you and your organization! My mother needed support and [you were] there for her. Thank you for going the extra mile for my father. He was an amazing man who will be deeply missed.

–Victoria D.

Dear Tiffany, I just wanted to express our thanks for the care given to “Jem” during her recent Fenwick Island visit. The professional care and compassion demonstrated by both Tierra and Melissa was exemplary. You can trust when you send these care takers on a case they will do an excellent job! Thank you for the care given to Jem and please express our thanks to Tierra and Melissa.

–Janice M.

Hi Tiffany, I just wanted to email you and let you know that Mom seems to be doing really REALLY well lately and seems to be in great spirits. I know a lot of her happiness has to do with the care she is receiving from NND and especially the care from Christi. I think Mom has really turned the corner and realizes that she really did need some help and is happy help arrived when it did. I love that Christi texts me every morning to let me know how mom is doing and her mood for the day. I am grateful for that daily connection. As the owner of the franchise I’m sure you don’t get enough GOOD emails so I wanted to make sure you knew how happy Mom is and how happy Win and I are with the care from NND.Thank you for everything Tiffany!

–Eliza G.

[EMPLOYEE] “I love working here because they are super flexible with school schedules and family events. These ladies that work in the office are so bright and cheery and it’s always a pleasant time when you go into the office to discuss something. It is also really nice that it is so easy to reach out to someone for help, regarding scheduling or any other problems.“

–Mariah L., CNA

Mariah has been a Passionista since April 2018 when she was still a senior at Dover High School. Since joining our team, Mariah has been nominated for multiple awards due to her hard work, passion and dedication to our clients. She is currently employed part time while attending Delaware Technical and Community College for Nursing.

–Mariah L., CNA

[EMPLOYEE] “I love working [here] because they work with my school schedule. They also try to accommodate if I have an emergency or school event. They are always available and always happy to help with whatever I need.”

–Estella R., CNA

Estella has been a Passionista since July 2017 after graduating from Dover High School. Since joining our team, Estella is highly requested by every client she has cared for. Estella has also been recognized on several occasions by being nominated for multiple awards. She is currently working part time while attending Delaware State University for Nursing.

–Estella R., CNA

[EMPLOYEE] “[Working here] has given me the opportunity to work as a newly Certified Nursing Assistant. I have enjoyed bonding with clients and experiencing new things. Scheduling can be difficult at times because of my school schedule, but they are always willing to work with me and I can work longer shifts on the weekends.”

–Kristen W., CNA

Kirsten has been employed with us since the beginning of 2019. She is a Dover High School senior and a student of their Nursing career pathway. Since joining our team, she has been highly praised by our clients for her passion and dedication.

–Kristen W., CNA

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Youngs Healthcare also gives clients the opportunity to practice the highest level of independence attainable given their current health conditions. We help create a quality life for them through these services:

Other services include:

  • Setting up a filing system for personal or business papers
  • Assisting with banking, including making deposits, writing checks, and playing bills
  • Filing insurance claims

Case Management Service

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